Employment  House Co-Ordinator

Please email a copy of your resume and a cover letter to director@anawimhouse.com

Wage is $20-$21 an hour

two positions one for 25 hours a week and the second position 27.5 hours a week

Job Summary:

Reporting to the House Director, who is responsible for reporting to the Board of Directors, the house coordinator provides support to the Men’s house team.  The House coordinator assists with the day to day operations of the house and assists with the coordination and facilitation of daily activities, ensuring effective use of resources.  Functions as a role model to residents and drop in guests. Assists the House Director in the monitoring and carrying out of the operating plan.  Provides support to the leadership within the house for quality and risk management activities.

Typical Duties and responsibilities:

1. Provides support in day to day operations of the resident and outreach program.

• Supports the needs of people living in physical, emotional, spiritual or social poverty.
• Provides help, care and counsel that invites and promotes self-determination and mutual participation.
• Assist with the coordination and supervision of daily activities and meals for the drop in program
• Supervises the direct work of the live in residents in the house
• Provides a presence in the house to meet, greet and assist drop in guests that are in need of being directed to resources and services
• Assist guests in looking for work online, filling out forms and seeking out proper referrals
• Works with the team to refer guests to specialized services within house and other organizations.
• Reports to the House director on progress of the drop in program and coordinates with the team to inform them of events, incidents and progress that is being made in the drop in program.
• Supports the House director in overseeing health and welfare of the House.
• Assists in the supervision, training and direction of volunteers that are directly part of the drop in program and assures there is a team atmosphere.
• Addresses house issues and provides frontline assistance to residents and drop in guests.
• Documents all incidents and reports them immediately. Recording in the daily log for team to refer to.
• Case manages and works with residents on a regular basis by making referrals, developing action plans, providing accountability and encouragement.
• Check chores on a daily basis and support residents to complete them.
• Make deliveries, pick up donations and drive residents/guests to appointments as needed.

2. Supports delivery of services:

• Follows policies and procedures and standards for the delivery of services.
• Participates in the assessment/screening and review of potential clients for intake for residential and drop in program.
• Assesses the needs of guests (immediate needs questionnaire), develops and documents an action plan and follow up on progress reports.
• Assist guests in looking for work online, filling out forms and seeking out proper referrals
• Works with the team to refer guests to specialized services within house and other organizations
• Evaluate resident and guest goals.

3. Supports Leadership:

• Attend weekly staff meeting and necessary residential meetings.
• Demonstrates the ability to facilitate change.
• Ensures the model of service for house is carried out.
• Models conflict resolution skills.
• Mediates and negotiates issues that arise
• Serves as a role model.
• Participates in weekly Household meetings.
• Participates on standing committees within the House.
• Attends planning/service delivery meetings.

4. Participates in the evaluation of house, equipment, products and supplies:

• Assists the Director for ensuring efficient and effective inventory and purchasing processes, as well as the identification and follow-up of maintenance issues.
• Seeks approval of the Director for authorization of major repairs and maintenance.
• Supports the Director in the gathering of data to support quality outcomes.
• Works with staff, Residents and drop in’s regarding the daily maintenance of the house.

5. Provides support to leadership for Quality and Risk Management:

• Promotes and facilitates a safe and therapeutic environment for the delivery of services.
• Understands confidentiality and boundaries within a professional relationship.
• Documents any risk management and quality issues as they arise and communicates these with the Director.
• Contributes to the resolution of risk management issues.
• Ensures First Aid, CPR and Naloxone training are current.
• Participates in ongoing education and staff development
• Collaborates with the Director and the Board liaison, for initiation and follow-up of critical occurrences and in emergency measures situations.

6. Other related duties.

Qualifications:

1. Education, Training and Experience:

• A Post Diploma program in Mental Health and Substance Use and/or Post-secondary education in a related field along with experience working with the homeless and/or in the area of addictions and mental health is required. A combination of related experience and education may be considered.
• Valid Class 5 driver’s license.
• Valid CPR and first aid training including use of Naloxone.
• Valid food safe certificate

1. Skills and Abilities:

• Knowledge of current and social issues related to homelessness, mental illness and drug addiction.
• Training in or knowledge of nonviolent crisis intervention Techniques
• Knowledge of community resources
• Strong interpersonal and communication skills.
• Ability to work in a multidisciplinary team.
• Ability to organize, coordinate and prioritize own work.
• Ability to use a collaborative approach to problem solving.
• Strong computer skills
• Physical ability to perform the duties of the position.
• Ability to work a set but flexible schedule (including weekends, evenings, holidays and on-call.

Required to complete the Ministry of Public Safety and Solicitor General Criminal Record Check prior to commencement of employment